Commercial Flooring Failures are Costly

When a building or remodeling project finally approaches time for the floors to be covered, budgets often run short and the low bidder gets the job.
When price becomes the controlling factor, the result can often be failure from one or multiple components of the installation.
Some examples include:

  • Inappropriate selection of  product quality or purpose
  • Utilization of under-qualified installation personnel – especially for specialty material
  • Inadequate preparation of subfloor/substrate to receive floor covering
  • Failure to perform pertinent testing
  • Time constraints resulting in Floorcovering installed too early in construction – not allowing for proper acclimation, environmental conditions and leaving installation vulnerable to work performed by other trades

Time is also money. Building and remodeling projects, running behind schedule, install flooring before the building is completed to “make up for lost time”, maintain a schedule and avoid completion date deadline penalties.

Flooring failures are estimated into the hundreds of millions of dollars in losses annually with the commercial segment being hardest hit. Expedience in resolving failures of carpet, hardwood, stone, tile and specialized flooring materials is critical to avoid further financial losses from loss of business, moving delays or costs not to mention the sheer inconvenience of surviving replacement or repairs.

The high costs replacing flooring installations involving thousands of square feet of materials brings denial of responsibility by all those involved. The manufacturer denies responsibility, the installer blames the product and the builder pushes responsibility to anyone other than himself leaving the owner with no alternative but to become involved in resolving  legitimate problems he has not caused. Building owners, even Building Contractors, become victims of the flooring industries “denial to accept responsibility”.

Commercial flooring experts are called upon to inspect the flooring failures, perform field tests as applicable to the complaints, send materials out for independent lab testing to determine the area of responsibility. In other words; the flooring experts do what it takes to find the facts  in order to determine who is responsible for the flooring failure.

** Hardwood flooring inspectors are certified by either the National Wood
Flooring Association (NWFA), Flooring Consultants and Inspection
Training Service (FCITS), National Oak Flooring Manufacturers
Association (NOFMA) or Institute of Inspection, Cleaning and
Restoration (IICRC).

** Resilient and Vinyl Flooring Inspectors are Certified by either the
IICRC, Academy of Textiles and Flooring (ATF) or FCITS.

** Carpet Inspectors are Certified by either the IICRC or FCITS.

** Bamboo and Cork Flooring Inspectors are Certified by either FCITS or NWFA.

** Ceramic Tile and Stone Flooring Inspectors are Certified or Credentialed
by either The Ceramic Tile Education Foundation (CTEF) or the IICRC.

****** All certifications are verified by the administrators upon members
joining the independent inspectors business center floorreports.